Our pastel bouquets gather flowers in soft, muted shades — blush and pale pink, cream, white, peach and gentle lilac — for a calm, understated look. Depending on the design, you'll often find lisianthus, spray roses, alstroemeria, gypsophila, carnations and lilies among the stems.
Most are hand-tied by our florists and arrive ready to go straight into a vase. As we work with fresh seasonal stock, the exact flowers can vary a little, though we always keep to the soft palette you see on the page.
Each product page lists the main flowers in that bouquet, and our team can confirm the details before you order.
Pastel bouquets suit gentle, heartfelt moments where soft colour feels right. They're a popular choice for a new baby, birthdays, anniversaries and weddings, as well as thank-you, get-well and thinking-of-you gestures.
Their quiet tone also works for sympathy and more reflective occasions, where bright, bold arrangements can feel like too much. They're equally easy to send simply because you want to brighten someone's day.
If you're unsure which design fits the occasion, tell us about the recipient and the message you'd like to send, and we'll help you choose.
Prices in this collection typically start from around £28 for a standard size and reach roughly £60 for larger signature designs, with bespoke rose arrangements priced higher. All prices on our site include VAT.
What you pay depends mainly on the size you choose and the flowers in season, as bigger arrangements use more stems. The price on each product page reflects the size shown in the photo.
You'll see the full total, including any delivery charge, at checkout before you confirm. If you're working to a budget, let us know and we'll point you to suitable options.
Yes, same-day delivery is available in many areas when you order in good time. In London we hand-deliver with our own couriers across three-hour slots through the day and into the evening.
Outside London, same-day delivery is possible when you order before 3pm, and it isn't offered on Sundays. For other timings, next-day delivery is the usual option.
Same-day availability depends on the recipient's postcode, so the exact options and cut-off appear at checkout once you enter the address. If you need a particular slot, our team can help you arrange it.
We deliver to most areas across the UK, every day of the year including weekends and bank holidays. The main exception is Northern Ireland, which we don't currently cover.
Many bouquets include free standard shipping, while timed and urgent options carry a charge: London same-day starts from £8, and delivery outside London is typically from £5. The cost depends on the postcode and the speed you choose.
All available delivery options and any charge appear at checkout before payment. Enter the full recipient postcode to see the most accurate choices for that address.
Yes, you can. Before we dispatch your order, we photograph the finished bouquet so you can check it, and you can ask us to adjust it if something isn't right. The images on our site reflect the real arrangements and their sizes, with the Medium usually shown.
Because we use fresh seasonal flowers, the odd stem may differ from the photo. When that happens, we substitute with a flower of equivalent value and quality and keep the same soft, pastel feel.
Just leave a contact number or note at checkout so we can reach you quickly if a change needs approving.
Within this collection the designs are fixed, so our florists choose the flowers and shades to sit well together. You can still add notes with any preferences, and the photo we send before dispatch lets you request small tweaks.
For full control over colour, our custom rose builder lets you choose the shade, the number of stems and the finish — compact, classic or grand.
For something more bespoke, message our team with what you have in mind and we'll let you know what's possible for your chosen delivery date.
With proper care, our flowers usually stay fresh for up to 12 days, though this varies by flower type and the warmth of the room. Soft-petalled pastel blooms last best away from direct heat and sunlight.
Every order includes care instructions — fresh water, a clean vase and a regular trim of the stems make the biggest difference. We also back our flowers with a 7-day freshness guarantee.
If they don't last as they should, get in touch with a photo and your order details and we'll put things right.
If something's wrong with your order, contact us within 30 days of delivery and we'll look into it. We'll ask for clear photos of the flowers along with your order reference and the delivery details.
We review claims within five business days and, depending on the case, arrange a replacement delivery or a refund. Where a refund applies, it returns to your original payment method, usually within 5 to 10 business days.
The quickest way to reach us is by phone, WhatsApp or email, and our support team is available around the clock.
Yes, you can add a greeting card with your own message, along with extras such as chocolates, a hamper, candles, balloons or a soft toy, all chosen during checkout.
By default, orders arrive anonymously: the recipient only learns who sent them if you include your name in the card message, so do add it if you'd like them to know.
Add-ons are delivered together with the bouquet. If you'd like a suggestion to match a pastel arrangement, our team is happy to recommend something.
Treat the flowers as decorative only — some blooms and foliage can be harmful if eaten, so it's best to keep any bouquet well out of reach of young children and pets. Lilies in particular are known to be toxic to cats.
If you're sending to a home with a new baby or animals, let us know and we'll suggest designs that avoid the higher-risk stems where we can.
The care card included with each order also covers safe handling. If you have any concerns before ordering, our team can talk you through the options.
Yes, you can place an order from anywhere in the world for delivery to a UK address. Our site and payment system handle international orders, so you don't need to be in the country to send flowers.
We accept PayPal, Klarna, Apple Pay and Google Pay, as well as major cards (Visa, Mastercard, American Express and others) through Shopify Payments, and prices are shown in pounds and include VAT. Available cards can vary according to your region and card issuer. Delivery options are based on the recipient's UK postcode.
As we don't cover Northern Ireland, it's worth checking the address before ordering. Our team is on hand if you'd prefer to place the order with us directly.
Yes, our flower subscription delivers fresh blooms on a regular schedule, every 14 days or monthly. You choose the size — from £25 for Small to £59 for Extra Large — and a style such as Classic Mix, Seasonal, Roses or Mono.
Subscription delivery is always free, and you manage everything from your account or the app: pause, skip, reschedule, change the size or style, or cancel.
If you'd like to keep to soft, pastel tones, tell us when you set up the plan and we'll take your preference into account where we can. Changes are best made a few days ahead of the next delivery.