Yes — we deliver across England, Scotland and Wales, including towns and villages. Availability and time slots depend on the postcode and are confirmed at checkout.

Many bouquets come with free UK delivery — look for the 'Free delivery' label on the product. For other orders, the delivery cost depends on the postcode and the option you choose, and is always shown at checkout.

Same-day delivery may be available depending on the postcode and the time you order. Enter a postcode to check the earliest options.

Express delivery may be available in selected London postcodes. Enter a postcode to confirm the earliest delivery options and timing.

In London and the surrounding area you can choose a timed slot. For other UK postcodes, delivery is within an all-day window. The slots available for your address are shown at checkout.

Yes. Choose your preferred date at checkout and we'll prepare the bouquet fresh for that day.

It depends on the delivery method and local carrier rules. Where possible, the courier may leave the bouquet in a safe place or attempt redelivery. You'll see the details during checkout and in delivery updates.

Yes, as long as the address is complete and accessible. Please include any delivery notes (reception, room number, ward, etc.) at checkout.

You'll receive delivery updates via email/app. Tracking options depend on the delivery method and location.

In many cases, yes — as long as the order hasn't been prepared or dispatched. Contact support as soon as possible.

With proper care, flowers typically last from 7 days, depending on the variety and conditions. Care instructions are included with every bouquet.

We deliver within the UK. You can place an order from abroad for UK delivery.