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3. Get £20 when they order
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We believe in being open about who we are.
MyFlowers is a UK-registered company, and we publish our full company details here so you can order with confidence.
We are here!
This is the MyFlowers office,
not a retail shop. You can place
your order online or give us a call.
We offer round-the-clock services, 7 days a week, and accept orders via WhatsApp.
If you need help with the order, please contact our support. We usually reply within 1 hour.
For all other non-customer related business enquiries. We usually reply within 1 business day.
No special licence is required to sell
flowers and gifts in the UK; we
comply with UK e-commerce and
consumer law.
We work with trusted florists and suppliers
to source fresh, good-quality flowers, and
we handle substitutions transparently
when a specific stem isn't available.
We follow UK GDPR, the Data
Protection Act 2018 and UK
consumer law across every order.
See our Privacy Policy and Terms.
Bordering, payment, delivery and our freshness guarantee.
7-day freshness guarantee with free replacement
How we use cookies
how we handle your data under UK GDPR.
If flowers don't last 7 days, we'll arrange a free replacement.
You see a photo of your actual bouquet before delivery.
Same-day delivery from as little as 3 hours across the UK, plus next-day.
Change or cancel before your order is handed to the courier, with no penalty.
SSL-secured; PayPal, Klarna, Apple Pay, Google Pay and major cards via Shopify Payments. We don't store card details.
Free personalised card, with AI-suggested wording if you like.
We're an independent, privately owned UK company, run by our founding team — no outside holding company.
We're registered in England & Wales. You can verify us on the Companies House register, and we publish our office address and contact details openly.
Our registered office is 85 Great Portland Street, London. It's an administrative office, not a shop: we're online-only with courier delivery, and our support is available 7 days a week.
Yes. We can issue an invoice with our legal name and company number; contact ask@myflowers.delivery.
Under UK GDPR; your data is used only to fulfil your order and improve our service, never shared for marketing. See our Privacy Policy.
Contact our support team — we'll always try to resolve it quickly and fairly. Your statutory rights under UK consumer law also apply.
Your happiness means everything to MyFlowers!
