Yes — we deliver to most LS postcodes in Leeds and the wider West Yorkshire area, including the city centre, Headingley, Chapel Allerton, Roundhay, Alwoodley, Horsforth, Morley, Pudsey and surrounding neighbourhoods. Availability for more outlying addresses depends on the postcode you enter at checkout.

As a London-based florist operating nationwide, we reach Leeds through a combination of Royal Mail Tracked and trusted UK couriers. All delivery options for the recipient's address are generated automatically once you enter the postcode, so you'll see exactly which methods and dates are available before you pay.

If you're unsure whether a specific address is covered, simply add it at checkout or contact us on +44 20 4577 0088, via WhatsApp or at support@myflowers.co.uk, and we'll confirm the options for that postcode.

Same-day delivery to Leeds is available in many cases, but it depends on the recipient's postcode, the courier slots open on the day, and the time the order is placed. The definitive answer is always the one shown at checkout: if a same-day option appears once the Leeds postcode is entered, we can fulfil it; if it doesn't, the earliest available date will be displayed instead.

Outside London, our fastest option for Leeds is typically a next-day arrival via Royal Mail Tracked or a partner courier, with more than 90% of UK-wide orders arriving on the chosen date. In peak periods such as Valentine's Day and Mother's Day, same-day windows fill up quickly, so placing the order as early as possible gives you the widest choice of slots.

To secure a same-day slot, we recommend ordering in the morning and checking the available options at checkout before completing payment.

For most Leeds orders, standard delivery is included in the bouquet price — you'll see "Free shipping" and "Delivery £0" on the relevant product cards, and no separate charge is added at checkout. The hand-to-hand same-day courier fees that apply to London (from £8 upwards) are not the standard model for Leeds.

The final price you pay is made up of the bouquet itself, any add-ons you choose (such as a chocolate box, candles or balloons) and any delivery charge shown at checkout for the specific postcode and date. Because a handful of remote postcodes or expedited slots may carry a fee, the checkout page is the single source of truth for the total.

All prices are shown inclusive of VAT, so there are no hidden charges added after payment.

The full MyFlowers catalogue is available for delivery to Leeds — the same range our Lincolnshire, London and other UK customers see. That includes our hand-tied signature bouquets (Feelings, Resonance, Charm, Harmony, Bohemia and others), custom rose bouquets from 20 to 100 stems in red, white, pink, hot pink and mixed shades, letterbox flowers designed to fit through a standard post box, and seasonal collections organised by occasion.

Prices on the storefront start from around £25.90–£29.90 for bouquets in the Under £30 selection and reach approximately £60.90 for larger designer arrangements. Custom rose configurations are priced separately depending on the stem count and size — Compact, Classic or Grand.

Every hand-tied bouquet is assembled in-house by our florists and arrives ready to place straight into a vase. Letterbox bouquets are built specifically for postal delivery and are a practical option if the recipient in Leeds may be out when the courier arrives.

Before the bouquet leaves our workshop, we send you a photo of the actual arrangement for approval. If something doesn't look quite right — the colour balance, the ratio of flowers, the overall shape — you can ask for adjustments and we'll make them before the bouquet is dispatched.

This step is part of every order, not a premium add-on. It's how we keep what's shown on the website consistent with what arrives at the recipient's door in Leeds, and it gives international senders in particular the reassurance of seeing the finished piece before it travels.

Once the bouquet has been approved and dispatched, you'll receive delivery updates and a confirmation once it's been handed over or posted.

Yes. Our website and payment system are fully set up for international senders — you can place an order from anywhere in the world for delivery to a recipient in Leeds or almost anywhere else across mainland Great Britain. Northern Ireland is currently the only region we don't serve.

We accept a broad range of international payment methods, including Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay, Google Pay, Klarna, UnionPay, Discover and Diners Club. Payments are processed through a PCI DSS compliant gateway with 3D Secure authentication, and we don't store full card details.

All communication — order confirmation, the pre-dispatch photo, delivery notifications — runs in English via email or WhatsApp, so there's no need to be in the UK to stay across the process.

That's a common situation for surprise deliveries, and it's easy to resolve. Place the order with the recipient's name and phone number, then contact us on WhatsApp, by phone or by email with the details. Our team will reach out to the recipient directly to confirm the Leeds address and an appropriate delivery time, then complete the order without spoiling the surprise — the bouquet itself stays anonymous unless you ask us to reveal the sender.

By default, all our orders are anonymous; the sender's name appears on the greeting card only if you choose to write it there yourself.

If the recipient can't be reached or prefers not to share the address, we'll come back to you to agree on the next step — there's no situation in which we dispatch a bouquet to an unverified address.

With proper care, our flowers typically stay fresh from 7 days up to 2 weeks. The exact lifespan depends on the flower type, the temperature in the room and how the stems are looked after during the first 24 hours after delivery.

Every bouquet arrives with a printed care leaflet explaining how to trim the stems, change the water every two to three days, keep the flowers away from direct sunlight, radiators and ripening fruit, and refresh the vase water with the sachet of flower food included.

If you or the recipient notice any issue with freshness, let us know — our 7-day freshness guarantee covers quality problems reported within the first week, and we deal with each case on its merits.

If a hand-delivered bouquet can't be handed over because the recipient is out, the courier will follow the standard return-to-depot process and the parcel may be held for up to 24 hours. A re-delivery attempt to the same or a nearby Leeds address costs £15, and a refund in this specific scenario isn't guaranteed because the bouquet has already been prepared and dispatched.

For Royal Mail Tracked deliveries, the postal service will follow its own missed-delivery procedure — typically leaving a card and attempting redelivery or holding the item at a local delivery office for collection.

To reduce the risk of a missed delivery, we recommend double-checking the recipient's availability for the chosen date, picking a realistic time window, or choosing a letterbox bouquet that fits through a standard UK post box without anyone needing to be at home.

Yes, and we'd encourage it for any important occasion. At checkout you select the delivery date and, where available for the Leeds postcode and courier method, a delivery slot. We then assemble the bouquet on the morning of dispatch so that it's as fresh as possible on arrival.

Advance orders are particularly useful around peak dates such as Valentine's Day, Mother's Day and Christmas, when same-day capacity is limited and courier networks are under pressure. Placing the order a few days ahead locks in your preferred date and gives us time to confirm availability for the address.

We also deliver 365 days a year, including weekends and bank holidays, so Saturday and Sunday deliveries to Leeds are generally possible subject to the options shown at checkout.

Yes. Every order includes the option to add a greeting card with a personal message at no extra cost, and the add-on catalogue covers a wider range of gifts designed to pair with a bouquet. Popular options include a Milk Tray Chocolate Box 78g at £8.90, Champagne Truffles at £11.90, a Teddy Bear 22cm at £14.90, the Keeleco Harry Bear Brown 30cm at £24.90, Magic Candles at £4.90 and 11" Heart-Shaped Balloons at £20.90.

Add-ons are selected during the bouquet ordering process, before you reach payment, so you can see the combined total and adjust the selection if needed. They're dispatched together with the bouquet to the Leeds address you've entered, in a single delivery.

If you'd like to build a more personalised gift set — for example, a specific colour of roses with a particular chocolate — our customer care team can help you put it together by phone, WhatsApp or email.

Yes. Our subscription is available UK-wide, Leeds included, and delivery under the subscription is always free. You choose the frequency (every 14 days or monthly, with 7-, 14- and 28-day options also referenced in our terms), the bouquet size (Small £25, Medium £39, Large £49 or Extra Large £59) and the style — Classic Mix, Roses, Mono-bouquet or Seasonal flowers.

The subscription is managed through your MyFlowers account on the website or in the mobile app, where you can pause, skip, reschedule or cancel deliveries, change the address, and swap the size, style or frequency at any time. Future recurring payments are taken four business days before each dispatch, and changes need to be saved by that point — in peak periods such as Valentine's Day, Mother's Day and Christmas, the cut-off may extend to 10 days.

Many first-time subscribers start with a promotional offer on the first bouquet; the terms of any active promo are shown at checkout before you confirm.

We accept Visa, Mastercard, Maestro, American Express, PayPal, Apple Pay, Google Pay, Klarna, UnionPay, Discover and Diners Club. Prices are shown inclusive of VAT, and the currency on the storefront is pounds sterling.

Payments run over HTTPS through a PCI DSS compliant payment gateway, with 3D Secure and Strong Customer Authentication applied in line with UK card-issuer requirements. We don't store your full card details on our own systems — the card data is handled by the gateway, not retained by us after the transaction.

If a payment is declined or flagged by 3D Secure, retry on a different card or payment method, or contact your bank; our support team can also help you complete the order by phone if needed.

Contact us as soon as possible — by email at support@myflowers.co.uk or customercare@myflowers.co.uk, by phone on +44 20 4577 0088, or via WhatsApp. Quality claims are accepted for up to 30 days after delivery, and in practice the sooner we hear from you, the more options we have.

For us to review a claim, we'll ask for the order reference, the delivery details and clear photographs of the bouquet as received. We review each case within 5 business days and, depending on what happened, the outcome may be a full or partial refund, a refund of the delivery charge only, or a replacement delivery. Refunds are processed back to the original payment method within 5–10 business days of approval.

If you need to cancel an order before it's been assembled, you can do so within 30 minutes of payment for a full refund; after that point, cancellation may not be possible because the flowers are perishable and preparation has already started.

Our customer care team is available 24/7, every day of the year. You can reach us by phone on +44 20 4577 0088, through WhatsApp on the same number, by email at support@myflowers.co.uk or customercare@myflowers.co.uk, or through the in-app chat in the MyFlowers app on iOS and Android.

We can help with bouquet choice, confirm delivery options for a specific Leeds postcode, place an order by phone if you prefer not to pay online, arrange a surprise delivery when you don't have the recipient's address, or advise on timing for a particular date.

For a first order, it's usually enough to share the recipient's Leeds postcode, the delivery date and the occasion — we'll recommend a few bouquets that fit the budget and take it from there."