Ordering is straightforward and takes just a few minutes. Choose a bouquet on myflowers.co.uk or in the MyFlowers app, enter the recipient's Glasgow address, pick a delivery date, add a personalised greeting card if you'd like, and pay. Available delivery options are calculated automatically from the recipient's postcode at checkout, so you'll only see what's actually possible for that address and date.

If you don't have the recipient's full address, select the bouquet you want and get in touch with us via phone, WhatsApp or email. We'll contact the recipient on your behalf to confirm a suitable delivery location and time, then complete the order for you. We also take orders by phone around the clock on +44 20 4577 0088 if you'd prefer to arrange everything with a member of our team.

Delivery to Glasgow addresses is free on the vast majority of bouquets shown in the catalogue — these are marked "Free shipping" on the product card. The price you see on the product page already includes VAT and, in most cases, standard delivery.

A few specific scenarios can carry a separate fee, for example a redelivery after a failed attempt when no one is at home (£15). The exact conditions, including whether any courier fee applies for your chosen date and slot, are shown at checkout once you enter the Glasgow postcode, so there are no surprises at the payment stage.

Same-day delivery in Glasgow is possible but depends on order timing and current courier capacity, so we don't promote it as a blanket guarantee the way we do for London. In practice, our strongest same-day contour applies to London, while Glasgow and other UK cities fall under our nationwide delivery network using Royal Mail Tracked and trusted couriers.

If you need flowers in Glasgow on the same day, place the order as early in the day as possible — typically before 10:00 AM — and the available options will be shown at checkout based on your postcode. If same-day is not offered for the specific address on the chosen date, we'll display the earliest possible delivery date instead, so you can make an informed choice rather than risk a delay.

For Glasgow deliveries, more than 90% of orders arrive on the designated date selected at checkout. In a small number of cases, delivery can be delayed by up to one day due to courier logistics beyond our control, which is standard across UK-wide florist networks relying on tracked postal services.

For the greatest certainty — birthdays, anniversaries, funerals, hospital visits — we recommend scheduling the delivery a day in advance of the actual occasion. The date you choose at checkout is always the target date, and you'll receive tracking information so you can monitor the bouquet's progress from dispatch through to arrival.

We deliver to addresses across Glasgow and the surrounding area, covering the central postcode districts (G1–G5), residential areas such as the West End, Southside, East End and North Glasgow, and outer suburbs within Greater Glasgow. Coverage is determined automatically by postcode at checkout.

If a specific address cannot be served on a given date, the system will flag this before you pay and offer the earliest available alternative. We do not currently deliver to Northern Ireland, but the rest of mainland Scotland, including areas outside Glasgow itself, is covered through our nationwide network.

Bouquets for Glasgow are dispatched via Royal Mail Tracked or another trusted UK courier, depending on the format of the bouquet and the destination postcode. Hand-tied arrangements travel in protective packaging designed to keep stems hydrated and blooms safe in transit, while letterbox bouquets are sized to fit through a standard UK letterbox, so no one needs to be home to receive them.

This model lets us maintain consistent quality and pricing for Glasgow customers without relying on third-party florists. Every bouquet is assembled in-house by our London florists, quality-checked, and sent directly to the recipient — so what you see in the photo is what you get, not a local florist's interpretation of the design.

Yes. We photograph each bouquet once it's been assembled and, on request, share the image with you before dispatch so you can approve it or ask for small adjustments. If anything in the arrangement doesn't feel quite right — colour balance, the position of a particular flower, the look of the wrap — just let us know and our florists will amend it before the order leaves us.

This step is part of our standard quality process and costs nothing extra. It's particularly useful for milestone occasions, corporate gifts, or anyone sending flowers long-distance who wants reassurance before the bouquet is handed to the courier.

Yes. Every bouquet is assembled to order on the day of dispatch from our London florist, not picked from pre-made stock sitting on a shelf. Stems are hydrated, conditioned and wrapped in protective packaging specifically designed for courier transit, which is why bouquets arrive in Glasgow looking and feeling garden-fresh.

With proper care — fresh water every couple of days, stems trimmed at an angle, flowers kept out of direct sunlight and away from heat sources — blooms typically last seven days, and often up to two weeks depending on variety and conditions. Care instructions are included in the packaging, and we back freshness with our "flowers last 7 days or we'll make it right" commitment.

We'll put it right. If the bouquet has any issue on arrival — damage in transit, a flower not looking its best, or the recipient is simply disappointed — contact us by email or phone within 30 days of delivery with your order reference and clear photographs of the arrangement. Photographic evidence speeds up review significantly, as it lets our team assess the issue immediately rather than going back and forth.

We review all claims within 5 business days. Depending on the situation, we offer a free replacement bouquet, a full or partial refund, a refund of delivery charges only, or credit to your MyFlowers account for future purchases. Refunds to the original payment method typically clear within 5–10 business days. We aim for resolutions that genuinely make things right, not just a standard token gesture.

Yes — advance scheduling is, for Glasgow, usually the most reliable option. Select the delivery date you want at checkout and the system will show whether that date is available for the recipient's postcode. We accept scheduled orders 365 days a year, including weekends and public holidays, and we recommend booking a few days ahead for important dates such as birthdays, anniversaries and Mother's Day so you can pick your preferred date rather than the next available one.

For peak periods like Valentine's Day, Mother's Day and Christmas, demand is heavy and popular dates fill quickly. Order as early as you can to lock in your chosen slot and avoid substitutions in the arrangement.

Yes. Our website and payment system accept international payments, so you can order from anywhere in the world and have the bouquet delivered to a Glasgow address. All prices are shown and charged in GBP (inclusive of VAT), and your bank or card issuer handles the currency conversion at their prevailing rate.

You don't need a UK phone number or billing address to place an order — just a valid card, PayPal, Apple Pay, Google Pay or Klarna account, along with the recipient's Glasgow address and a contact number we can reach them on if the courier needs to coordinate. Our support team is available around the clock via WhatsApp and email, which is particularly helpful when you're ordering from a different time zone.

Couriers will normally attempt delivery to the address provided and, where possible, leave the bouquet in a safe place or with a neighbour, depending on the courier's policy and the property. If the delivery fails entirely, the bouquet can be held at our warehouse for up to 24 hours, after which freshness can no longer be guaranteed for a perishable product.

A redelivery attempt costs £15 to cover the additional courier leg, and refunds in cases of failed delivery due to the recipient's absence are not guaranteed. To avoid this, we recommend double-checking the address, providing an accurate mobile number for the recipient, and, where possible, giving them a heads-up that something is on its way — without spoiling the surprise, you can simply ask them to be contactable that day.

Yes, with one standard caveat that applies across the flower industry. Our product photos reflect the actual size and composition of the bouquet in its standard (typically Medium) configuration, and sizes are clearly indicated on each product page in centimetres. Colours, shape and overall design will match what you see.

Occasionally, specific flowers can be in short supply from our growers — a given rose variety or a seasonal bloom, for example. In those cases we substitute with a flower of equivalent value and quality, keeping the bouquet's style and palette consistent. Where time allows, we'll flag the substitution with you before dispatch so you can approve it. If you want full certainty about a specific variety being included, please mention it in the order notes and we'll confirm availability before we start assembly.

Yes. Every order can include a free personalised greeting card — simply type your message at checkout and we'll hand-write it (or print it, depending on length and formatting) and slip it into the delivery. By default, all orders are anonymous, so the sender's name only appears if you include it in the card text. This is a deliberate choice that keeps the surprise element intact when it matters.

You can also add a range of gift items — chocolates, biscuits, candles, balloons, vases, teddies — directly on the product page or from the Additions menu. Gifts are packaged together with the bouquet as a single delivery, so the recipient receives one complete parcel rather than multiple separate arrivals.

We accept Visa, Mastercard, Maestro, American Express, Discover, Diners Club, UnionPay, PayPal, Apple Pay, Google Pay and Klarna. All prices include VAT and the total you see at checkout is the final amount charged.

Payments are processed through a PCI DSS compliant payment gateway with HTTPS encryption and 3D Secure (Strong Customer Authentication), which means you'll typically be asked to confirm the transaction through your bank's app or a one-time code. We do not store full card details on our systems. These controls apply to every order regardless of location, so a Glasgow delivery is handled with the same standards as any other.

Cancellations and changes are possible within a short window. You can cancel with a full refund within 30 minutes of payment — after that, bouquet assembly may already be under way, and because flowers are a perishable product, cancellation can't be guaranteed. Non-assembly changes such as a different recipient address, a corrected phone number or a revised delivery date can often be accommodated later than the 30-minute cancellation window, provided the bouquet hasn't already been handed to the courier.

Contact us as soon as possible by phone (+44 20 4577 0088), WhatsApp or email to make any changes. Have your order reference ready — it speeds the update up significantly. For subscription orders, changes to the upcoming delivery need to reach us at least four business days before the scheduled date (and up to ten days during peak periods such as Valentine's Day, Mother's Day and Christmas).

Yes. The MyFlowers subscription delivers a fresh bouquet to a Glasgow address on a schedule you choose — every 14 days or monthly, with 7-day and 28-day options also available. You pick the size (Small £25, Medium £39, Large £49, Extra Large £59) and the style (Classic Mix, Roses, Mono or Seasonal). Subscription delivery is always free.

You manage everything — pause, skip, reschedule, cancel, or change frequency, size, style and address — through your account on the website or in the app. Future charges are processed four business days before each scheduled delivery, and new customers can currently claim 50% off the first bouquet as an introductory offer. Subscriptions are a popular choice for people who want fresh flowers at home on a steady rhythm without re-ordering each time.

We're a florist, not a marketplace. Every bouquet is designed and assembled in-house by our own team at our London studio, then dispatched directly to the recipient in Glasgow. We don't pass orders to third-party florists and we don't aggregate independent shops on a booking platform.

This matters in practice because it means the bouquet you see on the website is the bouquet we build — same flowers, same proportions, same quality standards every time. MyFlowers is a UK limited company (MYFLOWERS LTD, company number 14323957) registered in England and Wales, and we have delivered more than 100,000 bouquets to date."