Get well soon flowers

Yes, same day delivery is available throughout London seven days a week, including bank holidays. When you place your order before the cut-off time for your chosen delivery slot, your bouquet will be hand-delivered by a courier within a three-hour window on the same day. Available slots run from 09:00–12:00, 12:00–15:00, 15:00–18:00, 18:00–21:00, and 21:00–00:00, giving you flexibility even for evening visits.

If you need the very next available slot, urgent delivery is available. Alternatively, if you can plan ahead and choose a slot between 08:00 and 18:00, pre-booked London orders can be dispatched via postal service.

Flowers can be delivered to hospital addresses across London and the wider United Kingdom. When placing your order, simply enter the hospital name and full address, along with the ward name or number and the patient's full name, in the delivery details. This information helps the hospital reception or ward staff locate the recipient quickly and ensures your bouquet reaches them without delay.

Please be aware that some hospital wards, particularly intensive care units, neonatal units, and certain isolation wards, may have restrictions on receiving fresh flowers due to infection control policies. It is advisable to contact the hospital directly before ordering to confirm that flowers are permitted on the relevant ward. If you discover that fresh flowers are not allowed, our customer support team can help you amend or cancel your order before despatch.

Cheerful, uplifting blooms tend to work best when wishing someone a speedy recovery. Bright colours such as yellow, orange, and soft pink are traditionally associated with positivity and hope, making sunflowers, gerberas, roses, and chrysanthemums popular choices. Delicate spring flowers like tulips and daffodils also convey warmth and optimism without being overpowering.

It is sensible to avoid heavily scented flowers such as lilies or hyacinths if the recipient is in hospital or recovering at home with sensitivities, as strong fragrances may cause discomfort or interfere with medical equipment. Our florists carefully curate each get well soon arrangement to strike a balance between visual impact and recipient comfort, so you can trust that your bouquet will brighten their day without causing any inconvenience.

A personalised greeting card is available as an optional add-on for £3.49. During checkout, you can add it to your order and write your own message, which our team prints and attaches to the bouquet before delivery. There is no strict character limit, so you have space to express your sentiments fully, whether you prefer a short, heartfelt note or a longer, more detailed message.

If you are unsure what to write, our website offers an optional AI-assisted message generator that can suggest wording based on the occasion. You remain in full control and can edit or replace the suggested text before confirming. The card is sealed for privacy, so only the recipient will read your words.

All bouquets are backed by a five-day freshness guarantee from the date of delivery. If the flowers wilt, droop, or deteriorate within this period, simply contact our support team with a photograph and a brief description of the issue. We will either send a replacement bouquet free of charge or credit the full order value to your MyFlowers account for use on a future purchase.

To help the blooms last as long as possible, we recommend trimming the stems at an angle upon arrival, removing any leaves that would sit below the waterline, and placing the arrangement in clean water with the flower food sachet provided. Keeping the vase away from direct sunlight, radiators, and ripening fruit will also extend the display life of the bouquet.

Our couriers make every effort to complete hand-to-hand delivery within your chosen three-hour slot. If no one is available to receive the bouquet at the specified address, the courier will attempt to leave it in a safe place, such as a porch or with a neighbour, where practical. You will receive a notification with photographic confirmation showing where the flowers have been left.

If safe placement is not possible, the courier will make contact to arrange an alternative solution. Should you realise in advance that the recipient will be unavailable, you can amend the delivery slot or address through your account or by contacting customer support before the order is dispatched. Changes requested after the courier has departed may not be possible, so prompt communication is essential.

Flowers are a universally appreciated gesture of care and encouragement, suitable for a wide range of circumstances, from recovery after surgery to convalescence following a minor illness or injury. They offer a tangible reminder that friends, family, or colleagues are thinking of the recipient and wishing them well, which can have a genuinely positive effect on morale during a difficult time.

In certain situations, such as severe allergies, compromised immune systems, or stays in restricted hospital wards, alternative gifts may be more appropriate. If you are uncertain, it is worth checking with a family member or the medical facility beforehand. Our customer service team is available around the clock to advise on suitable options or to help you select a bouquet with minimal pollen or fragrance if required.

Nationwide next day delivery is available throughout the United Kingdom when you place your order before the daily cut-off. Your bouquet will be carefully packaged and dispatched via tracked courier, arriving the following day at the address you specify. This service covers England, Scotland, Wales, and Northern Ireland, making it easy to send get well wishes to loved ones wherever they are recovering.

For same day delivery, the service is currently limited to London postcodes. If you require urgent delivery outside the capital, please contact our support team, who will do their best to explore available options. In most cases, ordering by early afternoon allows next day arrival, so planning a day ahead ensures a smooth experience for both you and the recipient.

Once your bouquet has been successfully handed over or placed in a safe location, you will receive a confirmation notification via email or through the MyFlowers app if you have it installed. This notification includes the delivery time and, where applicable, a photograph showing the completed delivery. You can also log in to your account at any time to check the real-time status of your order.

If you have any concerns about the delivery or have not received confirmation within the expected timeframe, our customer support line is available around the clock on +44 20 4577 0088, including via WhatsApp. You can also reach the team by email at ask@myflowers.delivery. We aim to resolve any queries promptly so you have complete peace of mind that your thoughtful gesture has reached its destination.

All major credit and debit cards are accepted, including Visa, Mastercard, and American Express. For faster checkout, you can also pay using Apple Pay, Google Pay, or PayPal, depending on your device and preference. All transactions are processed through secure, encrypted payment gateways to protect your financial information.

If you download the MyFlowers app, you can save your preferred payment method for even quicker ordering in the future. The app also allows you to track your delivery in real time and access exclusive promotions. A QR code for downloading the app is available on the website, and new users may be eligible for a welcome bonus, the details of which are displayed during the sign-up process.